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CARE is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex national origin, disability, or protected veteran status.


We are recruiting an ICT Manager


Job Purpose statement

The ICT Manager is responsible for ensuring the seamless availability of ICT resources necessary for CARE Rwanda to run efficiently. The main purpose of this position is to manage all aspects of Information and Communication Technology (ICT) of CARE Rwanda under the supervision of the respective Manager.   Information Communications Technology covers computers, software, storage, and audio-visual systems, which enable users to access, store, transmit, and manipulate information, as well as the networked equipment (LAN/WAN) that allows for intra- and inter-network communication via the local network or the Internet.

The ICT Manager is responsible for protecting the computers, networks and data against threats, such as security breaches, computer viruses or attacks by cyber-criminals and works with CO management to comply with relevant CARE information and data security policies.

The ICT Manager has overall management responsibility for the supervision of ICT function to ensure that appropriate technical support is available for software, hardware and communications services. The ICT Manager should support proper budgeting for the acquisition and maintenance of equipment to support staff and the functions of CARE Rwanda and compliance with relevant CARE policies and guidelines.

The incumbent works closely with other Programme Support and Program staff in ECSA Regional Support office in Nairobi and CARE Rwanda to achieve the strategic and operational goals of the organization

Requirements for the Role

Educational Qualifications:

  • 5 years’ work experience in a similar role
  • Bachelor’s degree in Computer Science, Information Management Systems or its equivalent
  • Masters in Computer Science or its equivalent will be an added advantage
  • Microsoft Certified Systems Engineer (MCSE)
  • Network Certifications – (Networking Essentials, Comptia N+)
  • Cisco Certified Network Associate(CCNA) certification and knowledge of IT Service management
  • Previous experience in the administration of Windows Server 2012 or higher
  • Windows Server – including, but not limited to Active Directory administration and maintenance, domain administration, file and print sharing,
  • User account maintenance and administration best practices
  • Administration and setup of Windows 8 and higher
  • Office 365 Support Skills, including license management, Outlook, Skype for Business and OneDrive setup.
  • Network Management Skills, including experience in best practice monitoring, troubleshooting and resolving LAN/WAN connectivity problems
  • Experience with Fortinet or other UTM/bandwidth management, routing and firewall devices
  • Experience or knowledge of VLANs monitoring and management
  • Wireless networking
  • Prior experience implementing ICT4D in programming
  • Troubleshooting technical problems and ensuring availability of network resources
  • Manage the country level corporate anti-virus and ensure all user stations are connected and sync frequently
  • Implementing organizational ICT policies
  • Excellent communication skills – written and oral
  • Analytical skills
  • Familiar with in-country ICT regulations
  • Experience managing 3rd party vendors
  • Problem solving skills

Other skills:

CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply. Female candidates with the above profile are strongly encouraged to apply.

Please submit your application on the following link:

The deadline for applications is May 14th, 2018 at 5:30 pm.

 N.B: Interested applicants will be required to provide a cover letter mentioning a salary expectation together with a CV in 1 Document